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Worker
The history of Participatory Design is a story of workers, unions, and new technology...
About workers who seek jobs that offer creativity and responsibility,
unions that fight to give working men and women a better working environment,
and managers who must invest in new technologies to increase productivity while
remaining competitive. One issue here is that modern equipment will not work
as effectively, quickly, and at as high a quality as possible without the
in depth and voluntary participation of the work force. Worker
participation will be possible when workers are able to understand that
the new technology is something that is flexible, something that they can
control, and not some outside force that controls them. Increasing
worker participation will require that workers have some say in the
design of the technology that will affect their work. Success in involving
workers in design depends greatly on the cooperation of managers who are ever
resisting changes to their authority.
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