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The IT Productivity Paradox

Ethan Dreyfuss, Andrew Gadson, Tyler Riding, Arthur Wang

Further reading:

Brynjolfsson, Erik and Lorin Hitt. "Beyond the Productivity Paradox." Communication of the ACM August 1998: 49-55.

Brynjolfsson, Erik and Lorin Hitt. "Computing Productivity: Firm-Level Evidence" (June 2003). MIT Sloan Working Paper No. 4210-01.

Brynjolfsson, Erik. "The Productivity Paradox of Information Technology." Communication of the ACM December 1993: 67-77.

Carr, Nicholas. "IT Doesn't Matter." Harvard Business Review. May, 2003.

David, Paul A. "The Dynamo and the Computer: An Historical Perspective on the Modern Productivity Paradox" The American Economic Review. 80(2), 355.

Diewert, W. Erwin, and Kevin J. Fox. "Can Measurement Error Explain the Productivity Paradox?" The Canadian Journal of Economics . Vol. 32, No. 2, Special Issue on Service Sector Productivity and the Productivity Paradox. pp. 251-280.

Griliches, Zvi "Productivity, R&D, and the Data Constraint." American Economic Review 84, 1. pp. 1-23. March, 1994.

Harris, Douglas H.  "Organizational Linkages:  Understanding the Productivity Paradox."  Commission on Behavioral and Social Sciences and Education. 1994.

MacDonald, Stuart, Pat Anderson and Dieter Kimbel. "Measurement Or Management?: Revisiting the Productivity Paradox of Information Technology", Vierteljahrshefte zur Wirtschaftsforschung (Quarterly Journal of Economic Research), 69, 4, 2000, pp.601-617. <>

Madrick, Jeff. "Computers: Waiting for a Revolution." The New York Review of Books. Volume 45, Number 5. March 26, 1998.

McKinsey Global Institute. US Productivity Growth 1995-2000. Washington DC, October 2001.

"Sabre (computer system)." Wikipedia, The Free Encyclopedia. 6 Mar 2008, 13:04 UTC. Wikimedia Foundation, Inc. 17 Mar 2008 <>.

Shepard, Stephen. "The New Economy: What it Really Means." Business Week. November 11, 1997.

Sinan Aral, Erik Brynjolfsson, and Marshall Van Alstyne. "Information, Technology and Information Worker Productivity: Task Level Evidence." National Bureau of Economic Research. Working Paper Series #13172, 2007.

Thatcher, Matt and Pingry, David. "Modeling the IT Value Paradox." Communication of the ACM August 2007: 50-8

Triplett, Jack. "The Solow productivity paradox: what do computers do to productivity?", Canadian Journal of Economics (1999) Vol. 32, No. 2, 309-334

"The Chaos Report". The Standish Group International. 1995.

Magne Jorgensen and Kjetil Molokken-Ostvold, How large are software cost overruns? A review of the 1994 CHAOS report, Information and Software TechnologyVolume 48, Issue 4, , April 2006, Pages 297-301.