Bibliographic Information
The New York Times
December 10, 1986, Wednesday, Late City Final Edition
"Software Liability Suit Is Withdrawn"
Page 8D
Main ideas
- User errors vs. design flaws
Abstract
Cummings contractors recently sued Lotus Development Corporation for an error which cost them hundreds of thousands of dollars. Lotus maintained the error was due to the users' inexperience, and that the correct procedures were outlined in the software manual. The suit was dropped.
For Further Knowledge...
- For a Stanford Medical School report on human error in medicine as related to computer systems, click here.
- For a discussion of design flaws found in Netscape, click here.
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