After the bug was documented, it was quickly marketed to hospitals nationwide. Exhibition shows using KAREL were quite impressive. Nurses swooned at KAREL's ability to calmly, collectively balance patient monitoring, medication needs, and surgical assistance. LOGO the MEDIC was hardly a competitor; his invenotrs were still in the production phase. Demand was exceeding supply for KAREL, and life was good.

However encouraging KAREL's prospects seemed, intial reports from hospitals were worrisome. Few hospitals reported reading -- let alone understanding -- the documentation about KAREL's bug. Several advisors expressed concern that hospitals or patients might file lawsuits against your company if the bug manifested itself before the patch was available. Many recommended recalling KAREL, and re-releasing it only when it was sound proof. Others felt that that was premature: recalling KAREL would risk undermining the company's integrity, especially when the product was re-released.


Amidst the confusion, you needed some professional advice -- immediately. Fortunately, your brother's former college roommate's barber's next-door neighbor's paperboy's uncle was none other than Peter Neumann.